Quality Assurance and Quality Control

Since 2002, our enterprise has been complying with ISO9002:1994 Quality Management System. Currently ISO 14001:2015 Environmental Management System and ISO 9001:2015 Quality Management System requirements are adopted at our production facilities. As a result of compliance with strict operational procedures, more than 98% of all 2020-2021 produced batches have passed quality control without deviation.

Points of QA/QC sampling are performed at each stage of the manufacturing cycle starting from procurement and storage of raw material to formulating, packaging, and warehousing finished goods and shipments.

Our standard QC procedures include: technological optimization and adjustment for the best price-quality performance; strict analysis of all incoming samples, raw (active ingredients and co-formulants), and packaging materials; preparing technical protocols and system of standard documentation for each production step (forms, protocols, electronic database); screening of finished goods; defective sample management; and educating managers at every level about our QC goals and instruments.

Quality control is performed by our team of 15 chemists, chemical engineers, and technicians at our in-house analytical laboratory. On a daily basis, our team: samples and certifies inputs and finished products; performs control checks on the production line; inspects warehouses and storage conditions; monitors ready-to-ship pallets and loading processes; and reviews customer feedback.